Course Overview
The Certified ScrumMaster® (CSM®) course is the globally recognized entry-level certification for professionals seeking to build expertise in Agile project delivery and the Scrum framework. Accredited by Scrum Alliance, this interactive instructor-led course provides participants with a solid understanding of Scrum principles, values, roles, events, and artifacts while developing the practical skills required to lead Agile teams successfully.
Participants learn how Scrum enables organizations to deliver products faster, improve collaboration, respond effectively to changing business requirements, and continuously deliver customer value. The course emphasizes servant leadership, team facilitation, coaching, and continuous improvement, preparing learners to confidently perform the responsibilities of a Scrum Master in real-world Agile environments.
Upon successful completion of the training, participants become eligible to take the Certified ScrumMaster® (CSM®) certification examination conducted by Scrum Alliance.
Course Objective
Upon successful completion of this course, participants will be able to:
- Understand Agile principles, values, and the Scrum framework.
- Explain Scrum roles (accountabilities), events, and artifacts.
- Understand the responsibilities of a Scrum Master as a servant leader and Agile coach.
- Facilitate effective Scrum events and improve team collaboration.
- Build and manage Product Backlogs, Sprint Backlogs, and Product Increments.
- Apply estimation techniques, Sprint Planning, and Release Planning.
- Remove impediments and foster self-managing, high-performing Scrum teams.
- Understand Agile metrics including Burndown and Burnup Charts.
- Prepare confidently for the Certified ScrumMaster® (CSM®) certification examination.
Pre-requisites
There are no mandatory prerequisites for attending this course.
However, participants will benefit from:
- Basic understanding of software development or project management concepts.
- Interest in Agile methodologies.
- Experience working in cross-functional teams is beneficial but not required.
- Good communication and collaboration skills.
Course Curriculum
- Traditional vs Agile project management
- Why Agile?
- Agile Manifesto
- Four Agile Values
- Twelve Agile Principles
- Agile mindset
- Empirical process control
- Scrum Framework overview
- Scrum theory
- Scrum Values
- Transparency
- Inspection
- Adaptation
- Product Owner
- Scrum Master
- Developers
- Responsibilities of each accountability
- Servant Leadership
- Coaching mindset
- Facilitating collaboration
- Product Backlog
- Sprint Backlog
- Product Increment
- Product Goal
- Sprint Goal
- Definition of Done
- Product Backlog Refinement
- User Stories
- Story Mapping
- Agile Estimation
- Planning Poker
- Relative Estimation
- Velocity
- Sprint
- Sprint Planning
- Daily Scrum
- Sprint Review
- Sprint Retrospective
- Timeboxing
- Event facilitation
- Burndown Charts
- Burnup Charts
- Velocity
- Release Planning
- Release Tracking
- Forecasting
- Removing impediments
- Stakeholder management
- Team coaching
- Conflict resolution
- Facilitating collaboration
- Continuous improvement
- Self-managing teams
- Organizational agility
- Kanban awareness
- Lean thinking
- Continuous Delivery
- DevOps awareness
- Evidence-Based Management (EBM) overview
- Scrum Alliance exam overview
- Practice questions
- Exam strategies
- Review of Scrum Guide concepts
- Final Q&A
